Terms and Conditions of Service (TOS) of CatTechSupport
1. Acceptance of Terms
By accessing and using CatTechSupport services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
2. Services Offered
CatTechSupport provides technical support, maintenance, and repair services for electronic devices. We reserve the right to refuse services for any reason.
3. Payments and Refunds
All payments made for services provided are final and non-refundable. For subscriptions or support plans, the specific payment terms will be indicated in the corresponding contract.
4. Liability for Data Loss
CatTechSupport is not responsible for data loss resulting from repairs, maintenance, or any other service, unless the customer has previously contracted a backup plan (BackupNow). It is recommended to back up your data before requesting any service.
5. Equipment Use and Damages
The customer is responsible for the proper use of their equipment after the service has been provided. CatTechSupport is not liable for damages resulting from improper use by the customer.
6. Ownership and Authorization
The customer declares and guarantees that they are the legitimate owner of the equipment or have the necessary rights to authorize CatTechSupport to perform the requested services.
7. Limitation of Liability
CatTechSupport shall not be liable for indirect, incidental, or consequential damages resulting from the use of our services. Liability is limited to the cost of the service provided.
8. Modifications to the Terms
We reserve the right to modify these Terms and Conditions at any time. It is recommended to periodically review this page to stay informed of any changes.
9. Contact
For any inquiries, you can contact our team via email at
contact@cattechsupport.com.
Privacy Policy of CatTechSupport
1. Information Collected
CatTechSupport collects personal information when you request our services, including name, email, phone number, and device data.
2. Use of Information
The collected information is used to provide services, process payments, improve our customer service, and send relevant notifications about our services.
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except when necessary to complete a service or required by law.
4. Data Security
We implement appropriate security measures to protect your personal information. However, we cannot guarantee absolute security against unauthorized access.
5. Data Retention
Your information will be retained as long as necessary to provide the service or as required by legal obligations.
6. User Rights
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us at contact@cattechsupport.com..
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. We recommend reviewing it periodically.
8. Contact
If you have questions about our Privacy Policy, you can contact us at contact@cattechsupport.com..